http://www.brandidentityguru.com/wordpress/2007/11/02/american-express-%e2%80%93-not-so-american-%e2%80%93-branding-spirals-downward/ Branding Opinions From Our Fearless Leader - Scott White Tue, 03 Jan 2012 05:40:07 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.brandidentityguru.com/wordpress/2007/11/02/american-express-%e2%80%93-not-so-american-%e2%80%93-branding-spirals-downward/comment-page-1/#comment-1176 mike Mon, 14 Jan 2008 15:14:48 +0000 http://www.brandidentityguru.com/wordpress/?p=368#comment-1176 I am finding that most big corporations are outsourcing their costomer service to India, Malaisya, Pakistan and so forth. They say that our security is they're # one priority. I believe that is a crock. Why give your personel information to someone in a foriegn country that gets about $ 2.00 an hour. Who knows how long they stay employed. I was never told that my information was going to be sent overseas. Isn't that wrong? What can be done other than canceling my account. And that wouldn't do any good since the information is already out there. So much for watching out for my security. I am finding that most big corporations are outsourcing their costomer service to India, Malaisya, Pakistan and so forth. They say that our security is they’re # one priority. I believe that is a crock. Why give your personel information to someone in a foriegn country that gets about $ 2.00 an hour. Who knows how long they stay employed. I was never told that my information was going to be sent overseas. Isn’t that wrong? What can be done other than canceling my account. And that wouldn’t do any good since the information is already out there. So much for watching out for my security.

]]> http://www.brandidentityguru.com/wordpress/2007/11/02/american-express-%e2%80%93-not-so-american-%e2%80%93-branding-spirals-downward/comment-page-1/#comment-710 Hilton Guest Wed, 14 Nov 2007 21:03:16 +0000 http://www.brandidentityguru.com/wordpress/?p=368#comment-710 For a real Amex horror story see: http://home.earthlink.net/~713/index.html With Amex, you are never more than a keystroke away from losing it. For a real Amex horror story see:
http://home.earthlink.net/~713/index.html
With Amex, you are never more than a keystroke away from losing it.

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