Archive for April, 2008

A Letter To Vendorseek.com and Ken Wisnefski – Stop Spamming

Wednesday, April 30th, 2008

Many years ago my company tried your service with little to no results. Eventually we gave up on Vendorseek because of bad leads and poor service. Since we left you have made it a point to not lose contact with Brand Identity Guru.

For years you’ve had new rep after new rep send me emails. And for years I have asked to be removed from your email list. Once I ask to be removed it now becomes spam. So for two years Vendorseek has been spamming us.

On April 21st I received another spam email from a new rep:

Hello,

I wanted to take a moment of your time to inform you that VendorSeek.com has greatly expanded our efforts in the Direct Mail Services category. Do to these changes; we have seen a significant increase in the volume of leads we are processing in this category.

I would welcome the opportunity to discuss with you in more detail about how VendorSeek.com can help grow your business through our qualified leads.

Feel free to reach me directly at

Mark Bergstrom

mberg@vendorseek.com

-www.vendorseek.com

I replied to Mark and he confirmed I would not be spammed again. I also emailed Anthony (your PR person) the same day (see below):


From:Scott White [mailto:swhite@brandidentityguru.com]
Sent: Monday, April 21, 2008 1:39 PM
To:‘Anthony@vendorseek.com’
Cc:‘mberg@vendorseek.com’
Subject: Public Relations
Importance: High
I have been getting spammed by your company since I stopped giving you business YEARS ago. I’ve asked dozens of times for removal and every new spammer rep says no problem. Just the other day this guy spammed me yet again and I once again asked to be removed. What will it take to remove me? Is this how you treat past clients? Do you not think that spam is bad? Do you think I’ll ever WANT to do business with you again knowing that you could obviously care less?
Anthony did not respond to my request. Now today I receive this spam email from yet another rep:
From:tconnell@vendorseek.com [mailto:tconnell@vendorseek.com]
Sent: Wednesday, April 30, 2008 10:45 AM
To:sales@brandidentityguru.com
Subject: SEO

Hi,

?

I wanted to inquire regarding your potential interest in joining the VendorSeek.com Approved Vendor Network. We currently receive over 500 requests per month for SEO services. We have a need for an additional vendor to join us in this category. I would be happy to provide you with more details on our program. Are you available to speak today?

Thanks,

Tom Connell

Sales Representative
856-380-8815
tconnell@vendorseek.com
-www.vendorseek.com ?

?

So now you are spamming two emails that we own. It’s hard to imagine that past clients return to you given your totally disregard for the spam act. Not only is it frustrating it’s just down right rude.
Here’s how I will forever remember Vendorseek: Bad product and service and harrasing. Your brand image is everything, maybe you should consider that in your internet policies and procedures.
Just spoke with Erica at Vendorseek. Let’s see what she can do.

?

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MarketingProfs Announces B2B Forum Speakers: David Meerman Scott and Dan Ariely

Wednesday, April 30th, 2008

MarketingProfs conference June 9-10 Boston – Tackles Latest Issues facing B2B companies and marketers today.

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MarketingProfs, a leading provider of strategic and tactical marketing know-how for marketing and business professionals worldwide has garnered David Meerman Scott and Dan Ariely as the keynotes for the upcoming MarketingProfs Business-to-Business Forum in Boston, June 9th and 10th at the Renaissance Boston Waterfront Hotel.

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This stellar how-to conference will assemble the top B2B marketing strategists in the country and features seminars covering: B2B lead generation, conversion, retention, ROI and measurement, new technologies and much more.

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David Meerman Scott, author of “The New Rules of Marketing and PR” and the popular blog – http://www.webinknow.com, is a highly sought after speaker and will deliver the keynote on Tuesday June 10 titled, “B2B Viral Marketing: How to Trigger Word-of-Mouse that Spreads Your Ideas for Free.” In the keynote, Scott will explore the art and science of creating B2B viral marketing initiatives as well as dozens of case examples of Web success from B2B companies large and small.

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Dan Ariely, author of NYTimes best-selling book “Predictably Irrational” is an esteemed MIT scholar as well as marketing strategist. Dan’s keynote titled, “Unlocking Customer Behavior…How to Understand and Profit from Predictably Irrational Customers” will provide answers to understanding common behaviors, how they influence purchasing patterns and how you can successfully target those buyers.

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“The content and knowledge imparted at MProfs B2B Forum 2007 was excellent, and from my notes, I had a list of about 15 new marketing ideas to follow up on when I got back to the office,” said Bruce Rowe, ViaSat Inc.

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The MarketingProfs B2B Forum will be held in a one of a kind intimate setting focused on empowering marketers through lively participation in sessions, intensives, keynote addresses and the unique mealtime assemblies. And unlike other conferences this conference encompasses all levels of marketing endeavors including Web 1.0, 2.0 and traditional successes in marketing efforts offline.

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The forum offers a myriad of sessions and topics including: B2B Email that Moves the Needle, Intelligent B2B Web Design, B2B Social Media Strategy, Achieving Closed Loop ROI, Branding is a Road Trip, and much more. For a full list of topics please go to this link – http://www.marketingprofs.com/events/4/program.

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In addition to access to leading marketing thinkers like Scott and Ariely, all attendees will receive MarketingProfs research report on “B2B Sales Lead Generation: Integration of Web 1.0 and Web 2.0 Media.” The report is valued at $279 and is free for all attendees.

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Cost for the conference is $1145 by May 19 and $1295 thereafter. The MarketingProfs Premium member rate is $995. The cost includes two full days of sessions, exhibit hall access, free research report, networking reception, and all meals. To register, please go to this link – http://www.marketingprofs.com/events/4/conference.

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For more information on the conference you can also reach Tara or Susanne here:

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Tara Curran

718-938-1634

Susanne Sicilian

201-676-2582

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Contact Information

Susanne Sicilian

http://www.marketingprofs.com

201-676-2582

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Greenpeace Fires Off On Dove Brand and Others

Tuesday, April 29th, 2008

Look I’m not an earthy-crunchy dude at all. And I usually never talk politics but this video Greenpeace made is some pretty powerful stuff. Not sure why they are singling out Dove but this video if it gets traction will make people think strongly about the Dove Brand.

Here’s Greenpeace’s video spoofing the Dove video below:

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Here is Dove’s Video:

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Dove is trying to build its brand by suggesting the beauty industry is bad while Greenpeace is suggesting that Dove is causing the planet to die…yikes, good stuff.

More from the Greenpeace release:

Washington, United States? A month before world leaders gather in Bali to decide next steps to combat global warming, Greenpeace today released a report detailing the role played by growing demand for palm oil in Indonesian peat forest destruction and global warming. Many companies, including ADM, Unilever, Cargill, Procter & Gamble, Dove soap, Nestl?, Kraft and Burger King, are driving the demand for palm oil used in food and cosmetics products such as Pringles, KitKat candy, Oreo cookies, and Philadelphia Cream Cheese. The Indonesian peatlands, unique tropical forests whose dense soil can be burned to produce energy and are being destroyed to make way for palm oil plantations, are some of the world?s great carbon sinks and their destruction already accounts for four percent of annual global emissions.

?Dowload the full story here:

http://www.greenpeace.org/usa/press-center/releases2/greenpeace-report-details-how

Hey Dove, this could hurt your branding effort…

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Computer Doctors – When Logos Go Bad

Monday, April 28th, 2008

In keeping with my series “When Naming Goes Bad” I give you “When logos Go Bad” (genius huh). You have to wonder what putz (pardon the pun)?actually approved this logo without looking at. It’s a bit racy so be prepared:

Is he a computer doctor or a urologist? Can’t make this stuff up folks…

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Direct Hit Solutions Branding Makes Me Want To Puke

Wednesday, April 23rd, 2008

Just like the ripoff they did with the Microsoft logo.? I just received my spam email from President?Brian Reiff (breiff@directhitsolutions.com) that just makes my blood boil. First off if you’re a Search Engine Optimization company you should know the spam rules, shame on you.

But here’s the subject title of this piece of spam, non-viral piece of crapola: “An SEO?Company That Has Lost Their Minds! Funny Video!”

I watched the video. It’s ah, er, horrible. What’s worse is that they made it part of their homepage. It’s just keeps looping on and on. Crap over crap.

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They’ve completely violated at least 6?copyright laws by taking the Microsoft, Yahoo and Google logos (maybe they could slip under through parody but it’s not funny). Even still they couldn’t afford the lawsuits by all three of them. Then they ripped off a few songs that I highly doubt they got the licensing for. More lawsuits.

All to get some backlinks to their miserable website. I’m not going to give them the link credit but if you want to view this “video” just go here: http://www/. directhitsolutions.com (broken link on purpose).

They have one page on “brand web design” which is a complete joke as they obviously know nothing of branding. If I were a client I would question a few things:

1. SEO companies that spam are easily persuaded to conduct black hat SEO tactics. Not saying they do, but I’d bet a paycheck on it.

2. Branding is much more than web design (marketing 101).

More on this topic at Make the Logo Bigger.

My thoughts, these guys are amateurs, avoid them. What say you?

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Creative Marketing & Branding Tips

Tuesday, April 22nd, 2008

I read a great post today over at Brand Autopsy, which he?found from the author Sam Decker. It’s got some real gems of how to promote your business through word of mouth marketing, gorilla marketing and low cost ways to market. Check it out it’s a good read.

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Hustler – When Product Naming Goes Bad 7

Monday, April 21st, 2008

What’s the first thing you think of when you hear the brand nameHustler“?

Is it turf equipment?

or

Naked women?

or

Slang for male prostitute, pimp or drug dealer (according to Wikipedia)

Never mind the bad jokes of mowing lawns….

bad-naming-hustler.jpg

Do a search in Google for “Hustler Lawn Mower” and you’ll see this:

Welcome to the Hustler Website

www.hustlerturf.com/ – 7kCachedSimilar pagesNote this

Seriously folks,?I can’t make this stuff up. Here’s the email to the President, Paul Mullet?of Hustler: President@hustlerturf.com. Ask him why they would want their brand of mowing ;) equipment confused with cheesy porn.

Now I know why they named?their company Hustler. Because their mowers are fast, yada yada.. But come on people… Hustler? Couldn’t they have come up with another name that meant Hustle? Like Velocity or Speed type names? Anything BUT Hustler!

Here’s a link to their video?and check out their line “when you think golf, think Hustler”.

Sorry this one goes on the branding wall of shame. Call us Hustler, we’ll fix you up!

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Microsoft Branding – Huh?

Friday, April 18th, 2008

This my friends is real, not a spoof. You might think it’s a spoof at first but, ah, it’s not. It’s sad is what it is.

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American Idol – Making Brand Identity Work

Wednesday, April 16th, 2008

Okay I’m most likely going to lose some readers here but alas…I watch American Idol. I’m hooked on it. What I like about it is watching these young, inexperienced kids making their own brand identities.

?It’s cool to watch David Cook develop his own rock style. I can see him making it big someday with a cool haunting sound.

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Or how about Jason? Castro? He’s got a hot, original, casual style of his own. Who could you compare him to? He’s pretty unique.

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Then there is that 17 year old?Archuleta kid. He won Star Search when he was a kid.

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What these guys have in common is the fact that they are different and stand out. We hear the judges say it all the time. Be true to yourself, different and unique.

Well isn’t that what developing brand identity is all about? Instead of being like your competitors just be yourself. But first you have to define who you are.

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Logo Design Love Awards Selects Brand Identity Guru As Best Business Blog Logo

Monday, April 14th, 2008

logo-awards-header.gif

Thank you for selecting the BIG logo as your favorite Business Blog?Logo Design:

big-logo-tag-120?90.gif

It was very flattering that many of my readers took the time to click over and make a comment. It’s brand ambassadors like you that keep us Pumped Up!

 

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Bad URL’s -When Product Naming Goes Bad 6

Saturday, April 12th, 2008

So you’ve probably read my series on “When Product Naming Goes Bad”. If you haven’t click around for some laughs. Now I take this one step further to a firms URL. Which is obviously part of one’s corporate identity.

So here are a few examples of URL’s (or corporate names) gone terribly wrong:

Company Name: Pen Island – URL: http://www.penisland.net/?(reads penis land) seriously folks, not making this stuff up!

?Here’s a few more I found over at Independent Sources?(posted in 2006):

Company Name: Who Represents – URL: http://www.whorepresents.com/?(reads -?whore presents)

Company Name: Therapist Finder – URL: http://www.therapistfinder.com/?(reads -?the rapist finder)

Company Name: Speed Of Art – URL: http://www.speedofart.com/?(reads -?speed o fart)

Company Name: Go Tahoe – URL: http://www.gotahoe.com?(reads -?got a hoe)

Seriously these URL’s are mind boggling. And what’s even more mind boggling is that they haven’t been changed. Why keep these URL’s? Someone, anyone make a case for them.

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Cancer Treatment Centers Of America Branding

Thursday, April 10th, 2008

I’ve been watching a lot of TV commercials for the Cancer Treatment Centers Of America?lately. I don’t usually watch commercials but I feel compelled to watch theirs. Why? Because they seem genuine. They have a message that’s different and I like it.

Their brand identity?is compassion. Unlike most physicians whose bedside manners aren’t so great these guys seemed to have built a model on compassion. They are dedicated to delivering that brand identity throughout their interaction with consumers.

They developed and branded Patient Empowerment Medicine. Smart stuff. Read about their philosophy here and promise here.

You can call them anytime:

Call 1-800-615-3055 anytime to discuss your treatment options (taken from their site). That’s pretty smart. Imagine getting the bad news from your local (most likely uncaring Doc) that you have some form of cancer. It’s nice to know that they are there for you.

The only thing I would have done different is developed a better brand?name. One that leveraged compassion. The current name is very sterile sounding and not at all compassionate. The tree logo is somewhat overdone as well:

cancer.gif

But the messaging is right on point. Now of course they have to deliver on the brand promise (I’m assuming they do). So far a big thumbs up to Cancer Treatment Centers Of America!

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Yahoo & AOL – Dumb and Dumber

Thursday, April 10th, 2008

Yahoo! is doing everything it can to avoid Microsoft buying them. They are begging Google (funny to think about) and hoping to partner with AOL. AOL? Are they even around still? Who uses AOL?

Yahoo!, listen up. Your problem is simple and straightforward. Besides the bad management over the years you lack one thing.

?Brand Identity.

Who are you? Why should I care about you? What do you offer me that’s, say, different? Answer those questions and maybe you can take care of your company. Instead of trying to partner with another brand identity-less company like AOL fix your freakin problems.

Google = search, plain and simple. I get Google. I use Google for ALL my internet searching. Yahoo! tries to be everything to everyone. Are you a search tool or news source? You are Sybil on steroids.

Determine what the soul of your company is and how you want to be perceived and maybe you can turn your company around. Until that time you’ll just be another internet stop for users passing by.

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Blow – When Product Naming Goes Bad 5

Wednesday, April 9th, 2008

In my series “When Product Naming Goes Bad” I give you Blow. Blow comes in a white vile (powder) and is made to look like cocaine. You put it in any?drink?for a boost of energy?. If you did cocaine I guess you would know what that felt like.

It’s marketed to kids and young 20 something’s.

bad-naming-blow.jpg

Pure genius huh?

This product positioning is just so offensive that it boggles my mind. To make a product that resembles cocaine and then sell it to kids, well….they just BLOW!

I wish Blow much frustration and hopefully lawsuits!

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American Airlines Cancelling Over 1000 Flights

Wednesday, April 9th, 2008

Has American Airlines done anything to ease the cancellation of 1000 flights in the past 45 days? Have they made some type of statement to their customers? Anything? Does anyone know if they’ve made any effort?

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Brand Ambassador or Stalking Fanatic?

Wednesday, April 9th, 2008

I read a great post from Jonathan at Dim Bulb?today on engaging brand ambassadors. He points out that some of these people sleeping in tents outside a store (just to be first in or win something) may not be playing with a full deck. I agree. I think there is a difference between being a brand ambassador and a fanatic.

Spike Jones over at BOF wrote an article in the other direction on Chick-fil-A:

A friend of Brains on Fire, Ryan Sworth, documented his weekend camp out, which just happened to be in the parking lot of a brand new Chick-fil-A in Fort Mill, SC. Ryan sacrificed his Wednesday, his health and a good night?s sleep to hang out with other Chick-fil-A?fans for a night of dancing, DJs, 4-Square playing, an ice cream buffet and a guy named Dennis, who was there for his 20th Chick-fil-A grand opening.

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Where do you fall? Are these people brand ambassadors or nut jobs?

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Bill Buckner Finally Gets Peace

Tuesday, April 8th, 2008

Bill Buckner was an over achiever. He hustled. He was everything a ball player ever should want to be. He made an error.

Now he finally gets peace. Thanks Billy!

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Lay’s – When Product Naming Goes Bad 4

Tuesday, April 8th, 2008

What’s the first thing that comes to mind when you here the word “Lay’s”??

bad-names-lays.gif

Is it chips? We all know what it means to get laid so is Lay’s close enough to it? Now throw in Lay’s current slogan and what do you think?

“That’s another reason to smile!”

“Lay’s, get your smile on!”??

“Lay’s. Want some?”

All past slogans, you get the point.

In my series “When Product Naming Goes Bad ” I’ve talked about foreign brands that bring their products and silly names?to the US. But Lay’s is homegrown.?Is a?lay a lay?

What do you think?

Here are some past “When Product Naming Goes Bad”:

Horlicks

Bimbo

Spotted Dick

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Being Different Is Easy

Monday, April 7th, 2008

I have people ask me all the time how to differentiate in a commodity type business. The answer is think different. Don’t lower your price, just be true to yourself and be creative. Here’s a brilliant way to sell a commodity on ebay (no less) with wit, humor and pizazz. Watch the video, it’s very witty.

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Geek Squad Doesn’t Need Brand Identity Guru

Monday, April 7th, 2008

Okay I’m starting a new segment called “BrandStamp” (it’s our process of approving?remarkable branding efforts). These brands are doing exceptionally well on their own and frankly don’t need the BIG Kahuna?(that’s Moi). Congrats on being wicked pissah (Boston slang for really good).?

First on the BrandStamp list:

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Geek Squad

Here’s a YouTube video?with Robert Stephens (Founder/Chief Inspector) Geek Squad:

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