Comments on: You’re Only As Strong As Your Weakest Link http://www.brandidentityguru.com/wordpress/2009/09/09/youre-only-as-strong-as-your-weakest-link/ Branding Opinions From Our Fearless Leader - Scott White Tue, 03 Jan 2012 05:40:07 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Rachel http://www.brandidentityguru.com/wordpress/2009/09/09/youre-only-as-strong-as-your-weakest-link/comment-page-1/#comment-4705 Rachel Fri, 11 Sep 2009 18:48:19 +0000 http://www.brandidentityguru.com/wordpress/?p=1344#comment-4705 You've had other tours that were great so you're probably more likely to give it another go over someone whose first and only experience with Boston Duck Tours was with this bland tour guide. It's said you need more customers spreading positive word-of-mouth about your organization to counteract the amount spreading negative word-of-mouth. Hopefully Boston Duck Tours has more superstar tour guides properly representing their brand than guides like "Marco the Plumber" You’ve had other tours that were great so you’re probably more likely to give it another go over someone whose first and only experience with Boston Duck Tours was with this bland tour guide.

It’s said you need more customers spreading positive word-of-mouth about your organization to counteract the amount spreading negative word-of-mouth.

Hopefully Boston Duck Tours has more superstar tour guides properly representing their brand than guides like “Marco the Plumber”

]]>